Refund Policy

   At Green Rudraksha Nursery, we are committed to delivering high-quality products and ensuring customer satisfaction. If you are not fully satisfied with your purchase, please review the following refund guidelines.

Refund Eligibility

Plant Products:

⦁ Due to the delicate nature of plants, we do not offer refunds on plants. However, we ensure secure packaging and careful shipping to ensure they arrive in healthy condition.

⦁ If you notice any issues with the plant's condition upon arrival, please contact our support team immediately. We will provide expert plant care tips to help revive your plant and address any concerns.

Non-Plant Products:

⦁ Refunds are available for unused, unopened, and undamaged non-plant products that are returned within 30 days of purchase.

⦁ The return must be initiated on a self-return basis, with the customer responsible for shipping charges to return the product.

⦁ Refunds will be processed once we receive the returned item and verify its condition.

Refund Process

⦁ To initiate a refund, please contact our customer support team with your order details and reason for the request.

⦁ For non-plant product returns, ship the item to the address provided below:

         Green Rudraksha Nursery support@greenrudrakshnursery.com .

Refund Timeline

⦁ Once the returned product is received and inspected, the refund will be processed to your original payment method within 7-10 business days.

⦁ You will receive an email confirmation once the refund is successfully processed. Exclusions

⦁ Refunds are not applicable for plants due to transit stress or minor appearance changes. Proper care, such as exposure to sunlight and adequate watering, can help the plant recover.

⦁ Shipping fees are non-refundable unless the issue is due to an error on our part.

Customer Support

For assistance with refund requests, please reach out to:

Email: support@greenrudrakshnursery.com .

Phone/WhatsApp: 9826958307